Results Based Accountability
How We’re Doing
Clarity. Action. Results.
- Population Accountability, which looks at broad community outcomes (like school readiness or employment rates),
- Performance Accountability, which evaluates how well our programs and services are working for the people we directly serve.
By asking three key questions—How much did we do? How well did we do it? Is anyone better off?—we evaluate both the reach and the real-life impact of our work. This helps us understand what’s effective, what needs to change, and where to invest our energy for the greatest return.
We also use a process called Turn the Curve Thinking to respond to data in real time. When we see a trend moving in the wrong direction, we use this process to identify root causes, develop practical solutions, and collaborate with partners to shift the trajectory.
Through RBA, we hold ourselves accountable to the community—not just by reporting data, but by using it to drive learning, improvement, and action. It’s how we ensure our work is both transparent and transformative.
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